Privacy Policy

Last Updated: March 12, 2025

1. INTRODUCTION

Thank you for visiting Axial Energy (“Axial,” “we,” “us,” or “our”). We are committed to protecting your privacy and the information we collect about you. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.axial.energy, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we collect may include:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering with the Site, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. This includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Job title and company name
  • Other information you choose to provide

2.2 Energy Usage Data

If you use our services, we may collect information about:

  • Energy consumption patterns
  • Utility data
  • Building information
  • Equipment specifications
  • Energy systems performance data

2.3 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2.4 Mobile Device Data

Device information if you access the Site via a mobile device, including device ID, model, manufacturer, and location information if enabled.

2.5 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

2.6 Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

3. USE OF YOUR INFORMATION

We may use information collected about you for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about our services, updates, and other information
  • Process transactions and send related information including confirmations and invoices
  • Find and prevent fraud
  • Provide energy usage analysis and optimization recommendations
  • Comply with legal and regulatory requirements

4. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third-party vendors who provide services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.4 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.5 Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

4.6 Aggregated or De-identified Data

We may use and share aggregated or de-identified information about our users for research, analysis, and similar purposes.

5. ENERGY INDUSTRY-SPECIFIC PROVISIONS

5.1 Utility Data Access and Authorization

When you authorize us to access your utility data, you acknowledge that:

  • You are providing us with the right to access, analyze, and store data from your utility accounts
  • We will maintain appropriate security measures to protect such information
  • We may share anonymized or aggregated utility data as part of our services

5.2 Energy Benchmarking and Compliance

If we collect data for energy benchmarking or compliance with energy disclosure laws:

  • We will use such data only for the purposes disclosed to you
  • We will comply with applicable energy disclosure regulations
  • We may be required to share certain building or energy data with governmental authorities

5.3 Smart Device Integration

If our services integrate with smart devices or building management systems:

  • We may collect real-time operational data
  • We implement reasonable security measures to protect this data
  • We use this information to provide energy optimization recommendations and services

6. THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

7. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. CHILDREN’S PRIVACY

The Site is not directed to anyone under the age of 13. We do not knowingly collect or solicit personally identifiable information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact@axial.energy

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. CALIFORNIA PRIVACY RIGHTS

10.1 California Civil Code Section 1798.83

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the contact information provided below.

10.2 California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to know about personal information collected, disclosed, or sold
  • Right to request deletion of personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at contact@axial.energy or through the contact information provided below.

11. INTERNATIONAL TRANSFERS

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

12. YOUR CHOICES

12.1 Email Communications

Upon receiving promotional communications from us, you may opt-out by:

  • Following the unsubscribe instructions contained in the email
  • Contacting us directly at contact@axial.energy

12.2 Account Information

You can review, change, or terminate your account at any time by:

  • Logging into your account and updating your preferences
  • Contacting us using the contact information provided below

13. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Axial Energy
943 Glenwood Station Lane, suite 301 Charlottesville, VA 22901
Email: contact@axial.energy
Phone: 434-373-0286